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How to Lead An Effective Debriefing Meeting

I just started reading a new book called Zero to Sixty, which I’m really enjoying. It’s written by Bob Franquiz, lead pastor at Calvary Fellowship in Miami (a fast growing church running about 1,000 in attendance).

Here’s why I’m liking the book so much: it doesn’t assume that you know how to do something. Most leadership-type books out there assume way too much. They give lots of general principles of things that you should be doing, but they don’t teach you specific ways on how to do them. That’s a really important distinction.
In chapter 5, for example, he gives some questions they use to debrief after a church service, but that I think can just as easily apply to any kind of event.
1. What went right?
2. What went wrong?
3. What was missing?
4. What was confusing?
He says,
“We praise God for what went right. We send thank-you cards to show appreciation to volunteers who went beyond the call of duty. We encourage one another for a message well preached, a song well sung, or a video produced. We all need encouragement. This created an opportunity to build up staff and servants who are working very hard. Then we discuss the other three questions at the same time. This allows us to be specific about problems that took place on Sunday and how they can be remedied. Lastly, we assign the task of fixing the problem to a specific staff member. The solution may be as simple as buying duct tape…or cutting ten minutes off a future message…” (p. 38).

I think there’s two important factors here that we shouldn’t miss. For one, they’re willing to do the painful work of a thorough debriefing. I’m sure this isn’t always the most comfortable thing to do, especially if you’ve messed up in something. But it’s important to learn from it so that the mistake doesn’t happen again. Secondly, they do this every single week on monday. Everything is still fresh on their minds from how the worship experience went. I know most churches (mine included) do not currently debrief this often. But I think it’s the best way, and I will be transitioning to do this very soon.
What about you? Do you currently debrief after an event? How does your team debrief?

I’m a Mechanic

If there’s one thing I’ve learned about myself in three and a half years of full time ministry it’s this: i’m not a theologian or a philosopher. I’m a mechanic.

Allow me to explain.
I really enjoy reading different kinds of books. Right now I’ve been reading some different books for a leadership coaching network I’m in. Some of the books seem quite practical. But some of the other books, and these are the ones I’m not really enjoying, are extremely philosophical and theological. It’s as if I can feel my eyes beginning to glaze over. It’s not that I don’t like to be challenged intellectually or anything, it’s just that if I can’t find a direct anchor point in something that’s practical and that I can apply, I lose focus in it and stop caring.
Here’s an example from the book “Surrender to Love.”
This is from one of the last chapters called “Becoming Love,” and a section called “Love and the Cross.”
“When I am confronted with my frequent failures in love, my first instinct has always been to try harder. I recognize the poverty of my love. I recall how love is the single most important criterion of my spiritual transformation. I feel regret and discouragement. I pray for help in becoming more loving. I try harder and nothing changes…The reason nothing changes is that the focus is still on me–my failures, my remorse, my discouragement, my effort. Love requires leaving all this behind–all my self-preoccupation and all my willful striving. Love cannot simply be a result of discipline and resolve. It must flow from the heart.”

Ok, here goes. This is not going to sound very pastoral-like…but reading stuff like that makes me want to vomit. I’m sorry. It just seems like meaningless psychological babble. It’s not even grounded in a clear Scripture or even good theology.
I’m always asking myself as I read something, “so what?” I want to be able to find some application for it. I want to see how and why things fit together. And if possible, I wouldn’t mind tweaking it so it works better.
So please don’t give me this weird abstract stuff. It doesn’t do anything good for me but annoy me and long to demand that psychologists quit dabbling in theology. It rarely works well.
I’m a mechanic. I prefer to dabble with things I can hold and feel.
On which end of the spectrum do you find yourself?
[image by afsliva]

Leadership Gold: Book Review

I have a backlog of books that I’ve read, but haven’t reviewed, so I figured I’d jump into Leadership Gold. John Maxwell is a writing machine. He puts himself on a schedule to pump out a new book every 18 months, so there’s never a lack to read from him.

Leadership Gold is one of his latest on the topic of leadership, as are many of his books. This book reminded me of another that I read from him several years ago called The 21 Irrefutable Laws of Leadership. In this one, though, he brings together his best leadership lessons and maxims from his past books and puts them into one. If he were a musician, you could call this one of his “greatest hits” albums.

As with all of his books, he has tons of stories, illustrations, and subpoints. And that is what gets a little tiresome for me: all his subpoints. There are a billion of them. You get lost in them. Let me give you an example.

Chapter three is called “Defining Moments Define Your Leadership.” Sounds pretty good, and yet general enough for him to be able to talk about anything. Here’s why defining moments are important according to him:

1. Defining moments shows us who we really are
2. Defining moments declare to others who we are
3. Defining moments determine who we will become

So that’s one section within one chapter. He then gets into another section called “Moments That Defined Me.” Under this section he has further points:

1. Some defining moments were ground breakers
2. Some defining moments were heartbreakers
3. Some defining moments were cloud breakers
4. Some defining moments were chart breakers

You would think that that would be enough for one chapter. But you’d be wrong. He then goes into another section called “Defining Your Moments.”

Here are his points:

1. Reflect on defining moments from the past
2. Prepare for defining moments in the future
3. Make the most of defining moments in the present

Are you seeing my point? What’s the point in all these points? I really don’t know. I feel like most of them are just fillers: empty space to fill up a chapter. So this kind of writing is just beginning to tire me out. All you super left-brain thinkers out there must erupt in the hallelujah chorus when you read stuff like this and see all these outlines. For me, it just tires me out. You get to the end of a chapter and have had so much information that you don’t even know what you just read.

So I know it sounds like I’m resoundingly bashing this book. I’m not. There was some good stuff that made it worth the price of admission.
Here are two profound chapters that were worth it for me:

Chapter 16: People Quit People, Not Companies
This paragraph neatly summarizes the chapter:
“As leaders, we’d like to think that when people leave, it has little to do with us. But the reality is that we are often the reason. Some sources estimate that as many as 65 percent of people leave companies do so because of their managers. We may say that people quit their job or their company, but the reality is that they usually quit their leaders. The “company” doesn’t do anything negative to them. People do. Sometimes coworkers cause the problems that prompt people to leave. But often the people who alienate employees are their direct supervisors.”

This is significant stuff, here. He then gives some tips on how to avoid that from happening.
Chapter 23: Those Who Start the Journey with You Seldom Finish with You
“I have finally come to accept that it’s okay for people to leave. People have left my teams for various reasons. I outgrew some. Some outgrew me. A few changed and wanted to go in a new direction. Some refused to change and the train had to leave them behind. This is one of the hard truths of leadership. Times change and people have to learn to move on.”

This is a good book, but I think I’m going to explore some other authors more. If you prefer learning by example and through more narrative teaching, you may want to check out some books by Patrick Lencioni. He writes “leadership parables.” He simply writes one big story/narrative and by the end of it you end up learning a lot without really trying to learn it.

The Reason Your Church Must Twitter: Review

Everyone has been talking about Twitter. It’s everywhere. So much so that I’m starting to get a little sick of it myself, and when I hear people talk about Twitter too much, I kind of wince a little bit and want to roll my eyes. That being said, I’m going to talk about Twitter.

Allow me to give a little disclaimer as I begin, though: I am no expert. I’ve been using it now for about three months. I’ve been more into Facebook, but since everyone talked about it so much, I decided I had to jump in and see what the fuss was about.
In my research into Twitter, I came across an ebook called The Reason Your Church Must Twitter. Not wanting to get left behind, I decided to see if the book could give me some really good reasons of why I should Twitter. It gave a few.
I’ll give a blow-by-blow on some of the chapters.
Chapter 1: Twitter as a Megaphone
In this chapter he describes the utility of the text messaging feature. I can create a Twitter account for my church, and send all those that are “following” a message (tweet) that they can receive via text message on their phones. So this becomes a quick and easy way to send out announcements or really important messages since most people have cell phones. He takes it a step further, though, to say that different ministries in the church can create their own accounts, and have people sign up specifically for the ministry that they’re interested in hearing from.
Here are some examples of tweets you might send to those following your particular ministry or team:

Is a home group meeting in another person’s house this weekend? send an update to the small group members.
Is there a leadership meeting this weekend? Send a reminder and asked people to @reply with a confirmation.
Do you need a few more volunteers for the Habitat for Humanity project? Ask for volunteers and link to an online signup form.

This does seem like a good feature to use and I could imagine using this.

Chapter 2: Twitter as a Conversation
In this chapter the author gets into how Twitter can help to build community and conversations through answering the “what are you doing?” line. If you’re familiar with Facebook at all, it’s the same as the status update. So through seeing what other people are doing, you can engage each other in conversation and dialogue. From my perspective, though, Facebook is much better at this than Twitter. In Facebook, someone can talk about what they’re doing or share a link, and people can easily makes comments and it’s easy to track the conversation on the given topic. For example, I recently posted a question I had on Facebook, and had over 30 people respond. And because all of the responses are listed, people could engage each other on their responses. On Twitter I find this to be very difficult, if not impossible. If you just want to get an answer from someone, sure, it’s easy….but to actually dialogue on Twitter-much more difficult.

What is easier to do on Twitter, as noted in the chapter, is sharing information, links, and pictures. He says, “My personal favorite is Twitpic. This free service lets you share pictures directly from your cell phone camera by automatically creating a link when you upload the picture to Twitpic.” This is a nice feature and I use it quite often.

Chapter 3: Twitter for Pastors
Here he makes the case that it’s good for pastors to be on Twitter for the sake of transparency, which helps your people to get to know you better and to build trust. Through sharing little glimpses of your life, you help people get to know you and to relate to you better. He also states that it’s good to follow people that you want to learn from and get to know better.

I definitely agree with this. I feel like Facebook and Twitter (I have my accounts synced so that I only have to update my Twitter and it automatically updates my Facebook at the same time) have helped me to connect better with my own congregations. I also follow quite a few different pastors and leaders to learn from them and get to know them better. And it’s worked. Often they’ll share great insights on things, or great links to websites that could be of help to other people.

Chapter 4: Setting Up Twitter In Once Minute Or Less
This is a basic walk though of how to sign up. If you’re already on Twitter, you can skip this section. If you’ve never been on it, you may be able to find some use in this chapter.

Chapter 5: How to Tweet
Here he gets into the basics of how to send a tweet, reply, and direct message someone. Twitter does not have the most intuitive interface or commands, so this may be of good use. So he introduces some of the basic commands on how to do these things. He also gives a primer on some of the other good 4rd party apps out there for using Twitter such as TweetDeck (on your computer) or Tweetie (on your iPhone).

Chapter 6: To Follow and be Followed
Chapter 7: Making Twitter Easier
Chapter 8: Churches Using Twitter
Chapter 9: Cautions and Unexpected Bonuses
Chapter 10: Deciding on a Twitter Strategy
Chapter 11: Learning From Each Other

The rest of the chapters (6-11) were also quite basic, walking you through simple explanations of how to do things. Chapter 8 gives a listing of various pastors and churches that you might consider following, for example.

So do I think it was worth $5? Sure. The first few chapters are the most useful and giving some interesting strategies and ways of using it. But if you’ve been using Twitter for awhile, you probably wouldn’t have read anything new at all.

Here are some other recent and good posts about why you should and shouldn’t use Twitter:

So what do you think? Are you on Twitter? Have you used it? What uses are you finding for it in your ministry or organization? In case you’re wondering, you can find me on www.twitter.com/rodlie

And in case you haven’t seen this video on Twitter, check it out. It’s a funny and sarcastic look at Twitter:


Porn Again Christians

I encountered this document a few days ago while checking out this blog. Suffice it to say that it’s a jarring and sobering read.

Written by Mark Driscoll, pastor of Mars Hill Church, he begins by presenting a theology of purity. Just having all these Scriptures together in one place is of great value. But then he goes on to address just about any kind of question related to pornography and sexuality that you can think of. And I do mean every kind of question.
He ends the whole document by having an excerpt of an interview between Ted Bundy, the serial killer, and Christian leader James Dobson. The interview took place hours before Ted Bundy was to be executed, and delineated Ted Bundy’s early obsession with pornography and how that led him down the slippery slope of experimentation, and eventually rape and murder.
Suffice it to say that this blog post is not a peppy talk. I actually feel kind of dirty just having read that thing.
But I do believe that this is a topic that needs to be addressed more. Our churches, ministries, and friends are dealing with it, so why not have a frank discussion sometime on this topic?

Made To Stick: Book Review

I read this about a month ago but forgot to throw down some thoughts on Made to Stick.

The truth is that it wasn’t that good for me. I know that by saying that I’m in the extreme minority, as most people on Amazon.com gave it 4-5 stars. But it’s true. It was dense.

In an effort to give it’s main points credibility and concreteness, they ended putting out way too much information for each point, which for me, ended up diluting it’s impact. It’s as if I got bored with each chapter after a page or two of grasping the point.

So what does it take for an idea to be “sticky”? The Heath brothers give the parameters:

  • Simplicity
  • Unexpectedness
  • Concreteness
  • Credibility
  • Emotions
  • Stories
Get the cute acrostic: succes? Herein lies the problem. I felt like the approach they took was somewhat superficial. It reminds me of a Rick Warren sermon I heard one time where he preached a New Year’s sermon called “How to Have a SMART Year,” or something to that effect, where SMART was some witty acrostic for being a better you.

So it almost seems like they started with this acrostic, and then they went searching about for examples to breathe life into it. It can’t be this easy to write a book is it?

What the book lacked was a unifying metaphor or example that went throughout the book, that truly unified these six principles. Without that I felt like they were just trying to be witty, without truly being substantive.
What about you? If you read it, what did you think?


Communicating For a Change: Book Review

Here’s the question: Out of all the messages, speeches, and sermons you’ve heard in your lifetime, how many do you still remember many years later?

Perhaps you remember a phrase or a visual, but for the most part, we forget the content of these messages. Andy Stanley, in his book Communicating for a Change, let’s us know why.

If you’ve ever taken a speech class, you know the drill. There are three parts to a message. The intro, body, and conclusion. Often in the body of the message there are about three points. In the preaching world, we refer to this classical model as “three points and a poem.” This is a style that’s best exemplified by preachers such as Rick Warren. But is this really the best way to effectively communicate a message? Andy Stanley says no.

Andy Stanley presents what has been called the “one point message.” So the entire message is built around that one point. He says, “With this approach, every message should have one central idea, application, insight, or principle that serves as the glue to hold the other parts together” (p. 103). If this sounds somewhat familiar, it’s because Haddon Robinson, in his classic preaching book, Biblical Preaching, first introduced this basic method.

What’s an example of one of those main points? Here are a few from the book:

  • Your friends determine the direction and quality of your life
  • Purity paves the way to intimacy
  • When you see as God sees, you will do as God says
  • Maximum freedom is found under God’s authority
  • God takes full responsibility for the life fully devoted to him
When I first started reading about this method, I was worried that my messages would end up being much too short. If you’ve ever heard one of Andy’s messages, though, you know that this is not an issue. What is unique about his approach, though, is how he structured each of his messages.

Here’s a breakdown of the five sections (p. 121) with an example from the book:

ME: “Sometimes I find myself wondering how to respond to situations in my marriage.” In this section, you begin with a question or problem about yourself through which tension is created that begs for resolution.

WE: “I imagine you have found yourself in situations where you weren’t sure what to do either.”
“Having made it clear to our audience that we are wrestling with a particular tension, the next step is to broaden our tension so as to include every body listening” (p. 124).
For example, “Sometimes I wonder why I even bother praying (ME). I bet you’ve wondered about that as well” (p. 124).

GOD: “The Bible teaches that we are to submit to one another; put the desires and needs of our spouse ahead of our own needs and desires.”
“The goal here is to resolve the tension, or at least some of it, by pointing people to God’s thoughts on the subject at hand” (p. 126).

YOU: Next time you aren’t sure what to say or do, ask yourself this question-”How can I put the needs and desires of my spouse ahead of my own in this moment?”
Conclusion: In a marriage, submission is generally the best decision.
“…this section is typically referred to as the application of the message. This is where we tell people what to do with what they have heard. This is where we answer the questions ‘So what?’ and ‘Now what?’” (p. 127).

WE: Imagine what would happen in our community if all of us began to model that kind of mutual submission before our friends and neighbors.

“WE is really about vision casting. It is a moment you call upon your audience to imagine what the church, the community, families, maybe even the world would be like if Christians everywhere embraced your one idea.”

I’ve really resonated with this book. I’ve thought back on a lot of the sermons that I’ve done, and I have to admit that many of them are this “three points and a poem” type message that I, myself, have forgotten after I’ve preached them. I’m looking forward to re-routing and re-tooling to a method that is easier to preach without notes and is much more memorable in the outcome.

What about you? How have you tailored your messages for maximum impact? Are you using this method? If so, what effect has it had on your preaching?

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